These Terms & Conditions govern your access to and use of the Cruise Wheels India website and the purchase of products or services offered through it. References to “we”, “us” and “our” refer to Cruise Wheels India, while “you” and “customer” refer to the website visitor or purchaser.
Acceptance of Terms
By accessing this website, placing an order, submitting an enquiry or purchasing a product or service, you acknowledge that you have read and agree to these Terms & Conditions together with the policies referenced on this website.
If you do not agree with these terms, you should discontinue use of the website and not place an order through it.
Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation, security or availability.
- You must provide accurate information when placing an order or submitting an enquiry.
- You must not attempt unauthorized access to the website, accounts, servers or systems.
- You must not misuse website content, forms, payment systems or communication facilities.
- We may restrict or suspend access where misuse, fraud or security concerns are reasonably suspected.
Products, Images & Vehicle Compatibility
We make reasonable efforts to present product descriptions, specifications and images accurately. However, colours, packaging, appearance and minor product details may vary due to manufacturer updates, display settings or product batches.
Automotive accessories may be vehicle-specific. Compatibility can depend on the vehicle make, model, variant, manufacturing year and existing configuration. Customers should verify suitability before purchase and especially before installation.
Pricing, Taxes & Payments
Prices displayed on the website may be changed from time to time without prior notice. Applicable taxes, shipping, installation or other charges will be shown or communicated where relevant.
- Orders are subject to successful payment authorization where advance payment is required.
- We may use third-party payment gateways to process online transactions.
- Payment processing may also be subject to the terms of the applicable bank, card network, UPI provider or payment gateway.
- Obvious pricing or technical errors may be corrected, and affected customers will be contacted where necessary.
Orders & Order Acceptance
Submitting an order does not necessarily mean that the order has been finally accepted. An order may remain subject to product availability, payment confirmation, serviceability and verification.
We may contact you for additional information before processing an order. If an ordered product becomes unavailable or cannot be supplied, we may offer an alternative, revised timeline or applicable refund.
Shipping & Delivery
Delivery estimates are indicative and may vary because of destination, courier operations, product availability, weather, holidays or circumstances beyond reasonable control.
- Customers should provide a complete and accurate delivery address and contact number.
- Additional charges may apply for certain locations, oversized products or special delivery requirements.
- Risk relating to incorrect address information supplied by the customer may remain with the customer.
- Any visible transit damage should be reported promptly with suitable photographs or video evidence.
Installation, Fitment & Services
Installation and automotive service work may require inspection of the vehicle and confirmation of compatibility. The final scope, labour charge and completion time may depend on the vehicle and work required.
Customers should disclose relevant modifications, existing electrical issues, previous repairs or other conditions that could affect installation. Products modified, wired, drilled, cut or installed may become ineligible for standard return unless otherwise provided under the applicable policy or warranty.
Product Warranty
Warranty, where applicable, may be provided by the manufacturer, brand, distributor or Cruise Wheels India depending on the product. Warranty periods and conditions can vary between products.
Warranty may not cover misuse, accidental damage, normal wear and tear, unauthorized modification, improper installation or damage caused by external factors. Customers should retain invoices and warranty documentation where supplied.
Returns, Cancellations & Refunds
Returns, cancellations and refunds are governed by the applicable Refund & Return Policy published on this website. Eligibility can depend on product condition, installation status, customization, reason for return and the time at which the request is made.
Customers should review the Refund & Return Policy before purchasing, installing or modifying a product.
Intellectual Property
Unless otherwise stated, website design, text, graphics, branding and original content belonging to Cruise Wheels India are protected by applicable intellectual-property rights. Third-party product names, logos and trademarks remain the property of their respective owners.
You may not reproduce, republish, distribute or commercially exploit our protected website content without appropriate authorization.
Limitation of Liability
To the extent permitted by applicable law, Cruise Wheels India will not be responsible for indirect or consequential loss arising from misuse of a product, unauthorized installation, inaccurate vehicle information supplied by a customer or circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or restrict any right or liability that cannot lawfully be excluded under applicable law.
Privacy & Customer Information
Information provided through orders, enquiries, account registration or customer-support interactions may be used to process transactions, provide services, communicate with customers and operate the website.
Our handling of personal information is also subject to the Privacy Policy published on this website.
Changes to These Terms
We may update these Terms & Conditions when business processes, services, website functionality or applicable requirements change. The revised version will become effective when published on this page, unless otherwise stated.
Customers are encouraged to review the current terms when making a purchase.
Contact Us
For questions regarding these Terms & Conditions, products, orders or services, contact Cruise Wheels India. The details below can be replaced with your final business information.